Question 1

How much space is required for delivery?

Accepted Answer

The amount of space required is minimal. For a 20′ storage container, you will need approximately 65 feet of straight clearance. For a 40′ storage container, you will need approximately 120 feet of straight clearance. The width requirement is approximately 10 feet, plus enough room for the truck to swing back into place. These aren't hard and fast rules though. Sometimes the driver can make the delivery with less space if there is room to the side. Be sure to speak to your sales representative about your space.

Question 2

How is the storage container delivered? Will it damage my driveway?

Accepted Answer

We deliver our portable storage (https://bigblueboxes.com/)units using a specially-designed rollback truck. We gently set one end of the storage container on the ground, then pull out underneath it. When we pick up the container the bed of our truck rolls back to gently lift your container back on the truck. If the driver has any concerns about leaving a mark on your driveway, he will let you know before unloading the unit.

Question 3

How long will delivery take from the time of order?

Accepted Answer

Normal delivery time for rental units or in-stock purchase units can be as quick as 1-5 business days. Purchase units that are not in stock or in stock units that are getting modified could take 1-3 weeks. If you need something sooner, we will do our best to accommodate your schedule.

Question 4

What type of payment is required upon delivery?

Accepted Answer

For rentals, we collect the first month’s rent, plus delivery and pickup fees. For purchase, we collect the total sales price including delivery charge and sales tax. We accept personal or business checks, cash, Visa MasterCard, American Express and Discover.

Question 5

How long can I keep my container?

Accepted Answer

In San Diego there is a three month minimum rental. You can have the container picked up sooner if you like but need to pay the minimum. After that it's month to month. Keep the container as long as you need!

Question 6

What about when I'm done?

Accepted Answer

When you are finished with your storage container, empty it and give us a call. We will take it off of rent and schedule a pick up--usually within 5-7 business days but usually sooner depending on how busy we are

Question 7

What type of modifications will you do?

Accepted Answer

We can add extra doors, windows, vents or partitions when you purchase your storage container.

Question 8

How secure are the storage containers?

Accepted Answer

All of our new and used storage containers come equipped with a steel lock box welded to the outside of the unit. The lock box conceals and protects your lock from being tampered with.

Question 9

Are the storage containers weatherproof?

Accepted Answer

Yes. We water-test all of our storage containers before they leave our delivery site to be sure they do not leak. The containers are completely enclosed and will keep wind and rain and snow out so your contents stay dry and secure. We also recommend you test your container as well.

Question 10

What if my container needs repair?

Accepted Answer

We will maintain the unit throughout the term of the rental period. If you need maintenance, simply give us a call and we will come out promptly. Regular maintenance repairs are free of charge.

Question 11

What cannot go in my container?

Accepted Answer

While our containers are great for holding household goods, there are some things we cannot allow you to pack in your container. Hazardous materials are not allowed. They include any hazardous, noxious, odorous, waste, toxic, explosive, illegal, stolen, poisonous, flammable, acidic, contaminated, unsanitary or dangerous material in the container. This includes, but is not limited to gasoline, oil, propane, paint, varnish, paint thinner, insect and rodent poisons, liquid bleach, toxic cleaning products, aerosol cans, fire arms or ammunition or waste. In addition, do not store perishable foods, food in glass jars, live plants, pets or matches. We do not recommend loading candles, tapes of photos if you are storing over the summer. We do not recommend storing flat-screen TV’s in our containers. If you have any reservations about particular items, it is best to contact the manufacturer.

FAQ

STORAGE CONTAINER

FAQ

STORAGE CONTAINER

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